Only those who are the strongest, the most charismatic, or have a breakthrough character gain success — at least we used to think so.
But the history of our society shows another pattern. Thus, those who can communicate best: negotiate, convince, make acquaintances, and use them are always on the horse.
Communications are one of the key factors in the development and survival of society. Accordingly, the success of your business depends on how well your communication skills are developed.
If you look at any form of life, everything constantly sends some signals to the environment: from bacteria to animals. To report an impending danger or to find a mate, for instance.
After all, what is communication? This is information sharing using verbal and non-verbal signals. Our important communication functions are somewhat more complex and consist of the following:
And actually, the pleasure of communication. After all, we are social beings and we need to have contact with each other (right to splkuvannya).
You can write many essays about what to avoid in communication (why varto is unique in the context), topics for conversation, manner of communication, etc. And you can understand the basic principles of what communication is and how to build it correctly.
Julian Treasure is a person who knows exactly what communication and communication are and how to fix them. He is one of the most popular speakers at TED and holds The Sound Agency, where he teaches business people how to use sound properly. Julian has many speeches where he talks about effective communication and its principles. First of all, he advises:
Instead, he suggested showing sincerity, love for the interlocutor, authenticity, and accepting people as they are. One of the most important conditions for productive communication is meaning. Always ask yourself: what do you want to say to the person you are communicating with and for what purpose?
Researchers in the psychology of communication has even developed an abbreviation of the formula for effective expression — STEPS, in which:
On the other hand, nothing can prevent you from creating and wrapping the abbreviation of the formula for effective expression, which will improve your mutual understanding and allow you to hear each other.
To develop intrapersonal skills, you can try several useful exercises.
One of the best exercises that improve communication and communication skills, especially in terms of brevity. Here you will need to tell about yourself in 30-60 seconds, providing all the necessary and basic information.
An exercise that allows you to practice the ability to communicate with different targets. Choose the signs of efficient communication that would be appropriate in your opinion in the following roles:
Observe yourself and your interlocutor: do you manage to achieve the goal? Point out that the signs of effective communication are not only the achievement of the goal but also the fact that you managed to maintain peace and mutual understanding.
An effective exercise that will allow not only to develop effective communication skills but also such a trait as assertiveness — the ability to defend one's opinion without succumbing to emotions or provocations.
Tell your interlocutor something (describe some product, theory, or point of view) and ask them to ask you the most acute and provocative questions. Your task is to answer as calmly as possible.
You've probably noticed how well-developed communication skills people in sales have. They know how to interest and convince you, even if you were sure that you don’t need this product at all (especially for such money…) and now after talking with this person, you take this product to the checkout.
We suggest you try yourself in such a role. Think of a product for $100 and try to sell it to the interlocutor. Tip: emphasize the benefits of the product for your interlocutor.
As long as the communicative factor determines survival, success in society, and the achievement of goals, people have studied communication and its skills and how to develop them. Thus, such sciences as:
There are also many pieces of internal personal training and techniques where you can develop communication skills, you can find examples of such exercises in our article.
In general, there are many ways to improve own communication skills, many books have been written, essays on what to avoid in communication (splkuvannya tvir), and so on. In particular, the collected signs of effective communication are:
You can master the art of communication throughout your life and achieve new successes. Even very shy and reticent people become skillful speakers and persuasive interlocutors.
