Lead C++ Software Engineer

JustAnswer is looking for a proficient SE to lead and develop applications using our NLP technologies. Our chatbots are one of the key enablers for the JustAnswer services. This role is key to building our next generation chatbot technologies and associated tools using rapid development.

This role in our platform team involves working with a distributed team of engineers, architects, product managers, and other stake holders to plan and develop features critical to our services. We value a lean, data driven, and collaborative approach to software development. This is a great opportunity for the right lead engineer to take responsible ownership, set bold directions for the team, and develop further.

Responsibilities:
- Lead architecture, API design and evolution of our NLP software
- Lead a team of software developers focused on development of our next generation NLP software
- Work with multiple engineering teams, product management and
Analytics to plan and execute roadmaps and test hypothesis
- Proficient with applications development (CI/CD) in docker and kubernetes environment
- Performance characterization, debugging and optimization of distributed applications
- Quickly respond to issues/needs of users of the conversational platform

Requirements:
- 10+ years of experience in C++, Python, and preferably also .NET (C#)
- 15+ years of application programming and development
- Experience is decomposing complex designs to multiple manageable components and deriving associated interfaces, dependencies, metrics, and code
- Experience with programming mechanisms like threads, synchronization, lockless design, concurrency and c++ structural and behavior patterns
- Experience with large c++ code base in terms of design, modularization, validation, refactoring, and dependency management
- Significant experience in analyzing, debugging, solving performance issues, and triaging code defects
- Significant experience is doing code reviews, evaluation, code coverage and validations
- Not required, but some experience with ChatScript is highly preferred
- Bachelor’s Degree in Computer Science, Engineering, Statistics, or Information Systems

We offer:
- Time off throughout the year (paid and unpaid)
- Professional development support and encouragement
- Resources to help improve your overall well-being
- Free membership to dive into JA product

About JustAnswer

JustAnswer is the best way to talk to doctors, lawyers, vets, mechanics and more in minutes—24/7. We connect customers with verified and vetted Experts to provide reliable answers at any hour and on any budget, democratizing professional services. Our mission is simple: we help people.