Administrator | Floormanage

Iuliia

39 лет

Киев , Украина

  • Активно ищу работу

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Опыт работы в игорной индустрии

более 5 лет

Опыт работы

CASINO HOSTESS/ADMINISTRATOR/FLOOR MANAGER — (8 лет 11 месяцев)

Персонал казино

Managing the casino floor Purchasing or desining promotional collateral Planning, marketing, running the daily acivities and special events Accounting, generating reports, balancing cash and card charges using various Management and Accounting systems Training the personnel about new products/features

CASINO DEALER — (3 года 11 месяцев)

Исполнительное руководство

Blackjack American Roulette Poker games

Образование

KIEV ACADEMY OF MUNICIPAL ADMINISTRATION — (Украина, Киев, январь 2000 - октябрь 2005)

Bachelor of Management of External Economic Relations

Курсы и сертификаты

Carnival Corporation Trainings — (11 лет 11 месяцев)

Safety, Environment, Hospitality Holland America Cruise Lines courses - E-learning University Global Casino Operations trainings and classes - Customer Service, Sales, Conflict solving, Dealing with Physically Challlenged Guests, Games and Bank Security, Gaming procedures Survival in the water, Fire, Operating lifeboats and rafts School First Medical Response courses including CPR and Heimlich maneuver

Знание языков

  • Английский — Свободно

Дополнительная информация

PERSONAL PROFILE I am energetic, self-motivated person who has developed a mature and responsible approach to any task .With an extensive experience over 15 years in hospitality business I am excellent in working with others to achieve a certain goal on time and successfully. AREAS OF EXPERTISE Knowledge of casino events and products Marketing and PR Strong computer skills ( Excel, Power Point, Outlook, Casino Management and Accounting systems, Hospitality and Purchasing apps as Fidelio, SYNKROS etc. Fluent English Public speaking including microphone OTHER SKILLS The ability to understand and analyze data/information about customers/performance/goals Knowledge of accounting, handling the cash, balancing the bank, verifying the charges, investigate discrepancies Participated in Deployment and Testing new Casino systems, latest in 2019 designed by KONAMI Ability to design new collateral Detail oriented Excellent problem/conflict solver